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How to handle Zapier’s 10 second timeout limit?

If your file takes too long to process, you can increase the Async Job Check Interval so our API only checks the job status at every second you specify. By default, it is set to 2 seconds. We recommend setting the job check interval value to 10-15 seconds or 25 seconds max.

To change this, please open your Zap and go to the action step. Kindly enter the value in the Async Job Check Interval field.

Please note that setting more than 25 seconds interval for job checks won’t take effect because Zapier has ~29 seconds timeout for every step.

You can check out our step-by-step guide on how to handle large files with and Zapier using Custom Call API action here.